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Saturday, November 20, 2010

The producer of 'DWTS' speaks out on the voting system

ENTERTAINMENT WEEKLY: This week, there’s been a lot of outrage that it’s too easy to exploit the voting system at ABC.com. Do you have any plan in place to correct that?
CONRAD GREEN: It’s already corrected, to be honest with you. It might appear that you can make up a thousand email addresses and send them in, but we have a number of security checks in place that go over all of the internet votes before they’re calculated. In this particular case, we can spot an IP address, and if one computer sends in a crazy amount of email votes, we just discard them. These things can happen for any of our contestants. It’s not like only Bristol’s fans could do that. It could just as easily be happening for Jennifer’s or for someone else’s. But either way, those excessive votes are not being counted.

Are you saying that it might look to people like their excessive votes are getting through, but because they’re using the same IP address the votes actually wouldn’t count?
Exactly. And there’s a number of other security checks they can do. I’m not gonna reveal all of them, because it might encourage people to try to find a way around them. But there are tons of checks done by every one of our vendors — the phone people, the text people and the internet people. They do discard anything that looks suspicious. Sometimes people just can’t get through because the phone lines are busy; the local exchanges get overwhelmed. But that affects everyone equally. Unfortunately, it’s a huge country with a huge infrastructure, and those kinds of things are going to go wrong. Our servers have gone down on the internet during voting a lot. I’m very confident the votes that are getting through are valid.